About Refurb Xpress
Refurb Xpress is a premium marketplace for professionally refurbished smartphones, tablets and consumer technology, created for customers who value quality, transparency and reliability. Every device goes through a thorough inspection and testing process covering performance, battery health, cameras, connectivity and overall functionality before being professionally cleaned and assigned a clear cosmetic grade. Each purchase is backed by warranty and supported by straightforward returns for added peace of mind.
We focus on delivering a seamless experience through honest product descriptions, fast dispatch, careful packaging and responsive customer support. By combining rigorous quality control with dependable service, Refurb Xpress makes upgrading to refurbished technology simple, secure and confidently premium.
How it Works
Buying refurbished should be simple, transparent and risk-free. Here is exactly what happens when you shop with us.
1. Choose Your Device
Browse our range of professionally refurbished smartphones, tablets, wearables and gaming consoles. Each product page clearly shows:
The model and storage
Cosmetic grade
What is included
Delivery options
Warranty and returns
2. Every Device Is Professionally Checked
Before any product is listed for sale, it goes through a comprehensive inspection process carried out by trained technicians.
This includes:
Hardware testing
Battery health checks
Camera and sensor testing
Connectivity verification
Speaker and microphone tests
Full data wipe
Professional cleaning
3. Clear Grading, No Surprises
Each device is assigned a cosmetic grade so you know exactly what to expect before buying.
Grades relate to appearance only, never performance.
All devices function fully, regardless of grade.
You can view the full breakdown on our Grading Guide page.
4. Fast Delivery to Your Door
We dispatch orders quickly so you can start using your new device as soon as possible.
Eligible orders qualify for next-day delivery, and delivery is free on all orders.
Tracking details are provided as soon as your order ships, so you can follow it all the way to your door.
5. 30-Day Returns and 12-Month Warranty
We want you to shop with complete confidence.
If you change your mind or the device is not right for you, you can return it within 30 days in line with our returns policy. Every product is also protected by a 12-month warranty as standard, giving you peace of mind long after checkout.
If a fault develops during the warranty period, our support team will help arrange a repair, replacement or refund in accordance with our terms.
What we check before dispatch
Battery tested
Battery health is checked to ensure reliable daily performance.
Professionally cleaned
Every device is sanitised and prepared for its next owner.
Fully functional
Cameras, buttons, speakers, ports and sensors are tested.
Clear grading
Cosmetic condition is clearly labelled before purchase.
Data wiped
All previous data is securely removed before resale.
Warranty included
Coverage is provided for added peace of mind.
Why Buy Refurb Devices?
Save money compared to new
Get premium devices at significantly lower prices without compromising on quality.
Reduce electronic waste
Choosing refurbished helps extend product life and supports a more sustainable future.
Professionally refurbished
Every device is inspected, tested, cleaned, and restored by certified technicians.
Backed by warranty
Shop with confidence knowing your purchase is protected with coverage after delivery.
FAQ's
What does “refurbished” mean?
What does “refurbished” mean?
Refurbished devices are pre-owned products that have been professionally tested, cleaned, repaired where needed, and restored to full working condition.
What warranty do you provide?
What warranty do you provide?
All devices come with a 12-month repair or replacement warranty for manufacturing faults.
How long does it take to process a refund?
How long does it take to process a refund?
Refunds are typically processed within 3–5 business days after the returned item has been inspected.
How do your grading standards work?
How do your grading standards work?
We use a four-tier system, Premium, A, B and C, to clearly describe cosmetic condition so you know exactly what to expect.
Are the devices unlocked?
Are the devices unlocked?
Yes. All phones sold by Refurb Xpress are fully unlocked and ready to use on compatible networks.
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