Grading Standards at Refurb Xpress
Every device at Refurb Xpress is professionally tested, cleaned, and certified before sale. Our transparent grading system helps you understand exactly what cosmetic condition to expect, while performance is always guaranteed to be fully functional.
All grades:
• Are 100% functional
• Fully tested by technicians
• Data wiped securely
• Battery health verified
• Covered by warranty
Grading Levels
We offer four condition grades, from Premium to Fair, so you know exactly what you’re buying.
⭐ P (Premium)
Like new condition.
Devices in Premium grade show little to no signs of use and look almost brand new.
Pristine screen and casing
No visible scratches at arm’s length
Excellent battery health
Perfect for gifting or flagship feel
🌟 A (Excellent)
Very lightly used with minimal wear.
Great overall appearance with only tiny cosmetic marks.
Minor surface marks may exist
Screen almost flawless
Strong battery performance
Excellent value for near-new look
👍 B (Good)
Noticeable signs of use, fully functional.
Ideal for customers who care about performance over appearance.
Light scratches or scuffs
Screen may show light marks
No cracks or major damage
Fully tested and reliable
✔️ C (Fair)
Heavier cosmetic wear, works perfectly.
Best for budget-conscious buyers who want savings without sacrificing functionality.
Visible scratches or dents
Screen wear possible
No structural damage
Fully operational
Why Buy Graded Devices?
Save money compared to new
Get premium devices at significantly lower prices without compromising on quality.
Reduce electronic waste
Choosing refurbished helps extend product life and supports a more sustainable future.
Professionally refurbished
Every device is inspected, tested, cleaned, and restored by certified technicians.
Backed by warranty
Shop with confidence knowing your purchase is protected with coverage after delivery.
What we check before dispatch
Battery tested
Battery health is checked to ensure reliable daily performance.
Professionally cleaned
Every device is sanitised and prepared for its next owner.
Fully functional
Cameras, buttons, speakers, ports and sensors are tested.
Clear grading
Cosmetic condition is clearly labelled before purchase.
Data wiped
All previous data is securely removed before resale.
Warranty included
Coverage is provided for added peace of mind.
FAQ's
What does “refurbished” mean?
What does “refurbished” mean?
Refurbished devices are pre-owned products that have been professionally tested, cleaned, repaired where needed, and restored to full working condition.
What warranty do you provide?
What warranty do you provide?
All devices come with a 12-month repair or replacement warranty for manufacturing faults.
How long does it take to process a refund?
How long does it take to process a refund?
Refunds are typically processed within 3–5 business days after the returned item has been inspected.
How do your grading standards work?
How do your grading standards work?
We use a four-tier system, Premium, A, B and C, to clearly describe cosmetic condition so you know exactly what to expect.
Are the devices unlocked?
Are the devices unlocked?
Yes. All phones sold by Refurb Xpress are fully unlocked and ready to use on compatible networks.
Our Top Products
Over 1000 Customers Love Us
