Privacy Policy

Last Updated: April 2026

1. Introduction

This Privacy Policy explains how Refurb Xpress collects, uses, and protects your personal information when you visit or make a purchase from https://refurbxpress.co.uk.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

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2. Information We Collect

We may collect the following types of personal information:

a) Information You Provide

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party providers)

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and tracking technologies

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3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate order updates and service messages
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

We do not sell your personal information to third parties.

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4. Sharing Your Information

We only share your data when necessary, including with:

• Payment processors (for secure transactions)
• Shipping and delivery providers
• IT and website service providers
• Legal authorities when required by law

All third parties are required to protect your data.

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5. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality
• Improve user experience
• Analyse website traffic
• Support advertising and marketing

We may use services such as:

• Google Analytics
• Google Ads

These services may collect anonymised data about your interaction with our website.

You can manage or disable cookies through your browser settings.

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6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfil orders
• Comply with legal obligations
• Resolve disputes

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7. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure (SSL) encryption
• Restricted access to personal information
• Regular security monitoring

However, no method of transmission over the internet is 100% secure.

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8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise your rights, contact us at the email below.

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9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

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10. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

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12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

G&I Global Ltd trading as Refurb Xpress
Company No: NI715730 | VAT No: GB492601096
Suite 5009, 38 Montgomery Road, Belfast, Northern Ireland, BT6 9HL, United Kingdom
Email: info@refurbxpress.co.uk
Phone: +44 161 564 7767